REFUNDS & CANCELLATIONS

Real Jab Ltd accepts Refunds on all tickets and merchandise sold. Your Refund request must be 14 days before the event date. As a customer, you are free to cancel an order within 14 days and will be refunded the amount of your order to their account the order originally was paid from. The following information is regarding Merchandise and tangible items: Refunds are only granted if the product/products are not used, changed, washed, or otherwise manipulated. Products need to be returned in original packaging. No products may be returned to Real Jab Events without the prior written consent of Real Jab Events and are subject to a return charge.

EXCEPTIONS

  • Unused Real Jab gift cards can be cancelled within 14 days of purchase. Please contact us with your gift card number.

  • Gift bags cannot be returned.

  • Items noted as non-returnable cannot be returned.

  • Items purchased on Clearance cannot be returned.

  • Real Jab orders paid by Klarna cannot be returned.